Shipping & Delivery
DELIVERY TIMES
All Tillywear products are made to order.
For UK orders, delivery is generally expected within approximately 3–7 business days. This is an estimated timeframe for receiving your order and may vary depending on the product, destination, order volume and shipping service.
Some products may have different estimated delivery times. Where this applies, the relevant product page or checkout will provide the most accurate information available.
Once your order has been dispatched, you’ll receive a dispatch confirmation and tracking information where available.
Please note that delivery estimates are not guaranteed, and occasional delays may occur during busy periods or due to circumstances outside our control.
DELIVERY WITHIN THE UK
We currently offer delivery within the United Kingdom.
UK delivery is free on our current product range.
Delivery options and estimated delivery dates will be shown at checkout where available.
PRODUCTION & DISPATCH
As our products are made to order, please allow additional time for production before your order is dispatched.
Once your order has been produced and dispatched, you’ll receive confirmation and tracking information where available.
Production and delivery times may vary depending on:
- The product ordered
- The destination
- Order volume
- Weekends and public holidays
- Unforeseen delivery delays
TRACKING YOUR ORDER
When your order has been dispatched, tracking information will be provided where available.
Please allow some time for tracking information to update after dispatch.
DELIVERY DELAYS
Although we aim to ensure your order reaches you as smoothly as possible, occasional delays can happen during production or delivery.
If your order appears to be delayed, please contact us at:
Please include your order number so we can help investigate.
INCORRECT DELIVERY DETAILS
Please check that your delivery address is correct before completing your order.
If an order is returned because an incorrect or incomplete address was provided, additional delivery costs may apply before it can be sent again.
CONTACT US
If you have any questions about shipping or delivery, please contact us through our Contact page or email:
We’ll be happy to help.
Tillywear — Find Your Way.